BES12 Licencing

Buy your BES12 Licences and Subscriptions for fast e-Delivery.
  • BlackBerry OS Universal Annual Subscription - Advantage

    BlackBerry OS Universal Annual Subscription - Advantage

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    These Universal Annual Subscriptions are available for purchase to activate BBOS 7 and earlier devices and they include Advantage level support. 

    These BES12 BBOS Universal Annual Subscriptions - Advantage enables management of BlackBerry Device running OS 7 and earlier from the same console as BlackBerry 10, iOS, Android and Windows Phone 8 devices.

    These subscriptions include Advantage Support which provides;

     

    Incident Reporting:

    • 24x7x3651 Global Access to Level 1 Associates2
    • 90 Second3 telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • 5 Named Callers

    Access to Global Technical Support Experts:

    • Level One Associates included
    • Option to purchase On-Site-Support when needed (Tech-to-Site)

    Program benefits and rewards:

    • Upgrade and Update Rights with BES12 Annual Subscription
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools

    Purchase additional services such as:

    • BES12 Planning
    • BES12 Remote Installation
    • BES12 Migration
    • Direct to Level 2 Analyst
    • Remote Health Assessment
    • On-site Support (Tech-to-Site)
    • Additional Named Callers

     

    $29.80

  • BlackBerry OS Universal Annual Subscription - Premium

    BlackBerry OS Universal Annual Subscription - Premium

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    These Universal Annual Subscriptions are available for purchase to activate BBOS 7 and earlier devices and they include Premium level support. 

    These BES12 BBOS Universal Annual Subscriptions - Premium enables management of BlackBerry Device running OS 7 and earlier from the same console as BlackBerry 10, iOS, Android and Windows Phone 8 devices.

    These subscriptions include Premium Support which provides;

     

    Incident Reporting:

    • 24x7x365 Global Access to Level 3 Analysts
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • Dedicated Support Account Manager (SAM)
    • BES12 Planning Service
    • Remote Health Assessments
    • On-site Training
    • 25 Named Callers with option to purchase more
     

    Access to Global Technical Support Experts:


    • Direct Advanced Response Team (DART) included
    • Relationship-based support: Support Account Manager (SAM) included
    • Option to purchase a Secondary Support Account Manager (SAM)
    • Option to purchase monthly On-Site Support: Designated Senior Technical Analyst (DSTA)
    • Option to purchase On-Site Support when needed (Tech-to-Site)
     

    Program Rewards and Benefits:


    • Update and Upgrade rights with BES12 Annual Subscriptions
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools
    • On-site Instructor-led Training

     

    $52.80

  • Gold Universal BlackBerry Annual Subscription - Advantage

    Gold Universal BlackBerry Annual Subscription - Advantage

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    Each Gold Universal BlackBerry Annual Subscription - Advantage includes Silver features PLUS additional features that deliver the ultimate security and control for BlackBerry 10 devices, to enable compliance for government, financial services, regulated and other high-security environments.

    These subscriptions include Advantage Support which provides;

     

    Incident Reporting:

    • 24x7x3651 Global Access to Level 1 Associates2
    • 90 Second3 telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • 5 Named Callers

    Access to Global Technical Support Experts:

    • Level One Associates included
    • Option to purchase On-Site-Support when needed (Tech-to-Site)

    Program benefits and rewards:

    • Upgrade and Update Rights with BES12 Annual Subscription
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools

    Purchase additional services such as:

    • BES12 Planning
    • BES12 Remote Installation
    • BES12 Migration
    • Direct to Level 2 Analyst
    • Remote Health Assessment
    • On-site Support (Tech-to-Site)
    • Additional Named Callers

     

    $91.80

  • Gold Universal BlackBerry Annual Subscription - Premium

    Gold Universal BlackBerry Annual Subscription - Premium

    Fast AU e-Delivery...

    Each Gold Universal BlackBerry Annual Subscription - Premium includes Silver features PLUS additional features that deliver the ultimate security and control for BlackBerry 10 devices, to enable compliance for government, financial services, regulated and other high-security environments.

    These subscriptions include Premium Support which provides;

     

    Incident Reporting:

    • 24x7x365 Global Access to Level 3 Analysts
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • Dedicated Support Account Manager (SAM)
    • BES12 Planning Service
    • Remote Health Assessments
    • On-site Training
    • 25 Named Callers with option to purchase more
     

    Access to Global Technical Support Experts:


    • Direct Advanced Response Team (DART) included
    • Relationship-based support: Support Account Manager (SAM) included
    • Option to purchase a Secondary Support Account Manager (SAM)
    • Option to purchase monthly On-Site Support: Designated Senior Technical Analyst (DSTA)
    • Option to purchase On-Site Support when needed (Tech-to-Site)
     

    Program Rewards and Benefits:


    • Update and Upgrade rights with BES12 Annual Subscriptions
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools
    • On-site Instructor-led Training

     

    $117.80

  • Gold Universal Secure Work Space Annual Subscription - Advantage

    Gold Universal Secure Work Space Annual Subscription - Advantage

    Fast AU e-Delivery...

    Each Gold Universal Secure Work Space Annual Subscriptions - Advantage include Silver features PLUS additional controls and full containerization to separate work and personal data on iOS and Android devices.

    These subscriptions include Advantage Support which provides;

     

    Incident Reporting:

    • 24x7x365 Global Access to Level 1 Associates
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • 5 Named Callers

    Access to Global Technical Support Experts:

    • Level One Associates included
    • Option to purchase On-Site-Support when needed (Tech-to-Site)

    Program benefits and rewards:

    • Upgrade and Update Rights with BES12 Annual Subscription
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools

    Purchase additional services such as:

    • BES12 Planning
    • BES12 Remote Installation
    • BES12 Migration
    • Direct to Level 2 Analyst
    • Remote Health Assessment
    • On-site Support (Tech-to-Site)
    • Additional Named Callers

     

    $91.80

  • Gold Universal Secure Work Space Annual Subscription - Premium

    Gold Universal Secure Work Space Annual Subscription - Premium

    Fast AU e-Delivery...

    Gold Universal Secure Work Space Annual Subscriptions - Premium include Silver features PLUS additional controls and full containerization to separate work and personal data on iOS and Android devices.

    These subscriptions include Premium Support which provides;

     

    Incident Reporting:

    • 24x7x365 Global Access to Level 3 Analysts
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • Dedicated Support Account Manager (SAM)
    • BES12 Planning Service
    • Remote Health Assessments
    • On-site Training
    • 25 Named Callers with option to purchase more
     

    Access to Global Technical Support Experts:


    • Direct Advanced Response Team (DART) included
    • Relationship-based support: Support Account Manager (SAM) included
    • Option to purchase a Secondary Support Account Manager (SAM)
    • Option to purchase monthly On-Site Support: Designated Senior Technical Analyst (DSTA)
    • Option to purchase On-Site Support when needed (Tech-to-Site)
     

    Program Rewards and Benefits:


    • Update and Upgrade rights with BES12 Annual Subscriptions
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools
    • On-site Instructor-led Training

     

    $117.80

  • Silver Universal Annual Subscription - Advantage

    Silver Universal Annual Subscription - Advantage

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    Each Universal Annual Subscription - Advantage activates one device and includes Advantage level support*.  Universal Annual Subscriptions are backwards compatible with BES10.1.x and BES10.2x server software and include future upgrades and updates.

    *Customers may mix and match Gold and Silver subscriptions, but not Advantage and Premium Support.

    These subscriptions include Advantage Support which provides;

     

    Incident Reporting:

    • 24x7x3651 Global Access to Level 1 Associates
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • 5 Named Callers

     

    Access to Global Technical Support Experts:

    • Level One Associates included
    • Option to purchase On-Site-Support when needed (Tech-to-Site)

     

    Program benefits and rewards:

    • Upgrade and Update Rights with BES12 Annual Subscription
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools

     

    Purchase additional services such as:

    • BES12 Planning
    • BES12 Remote Installation
    • BES12 Migration
    • Direct to Level 2 Analyst
    • Remote Health Assessment
    • On-site Support (Tech-to-Site)
    • Additional Named Callers 

     

    $29.80

  • Silver Universal Annual Subscription - Premium

    Silver Universal Annual Subscription - Premium

    Fast AU e-Delivery...

    Each Silver Universal Annual Subscription - Premium includes comprehensive device, application, email and security management for a BlackBerry, iOS, Android or Windows Phone 8 device. Silver Universal Annual subscriptions include the unique BlackBerry® Balance™ containerization feature for BlackBerry 10 devices.

    These subscriptions include Premium Support which provides;

     

    Incident Reporting:

    • 24x7x365 Global Access to Level 3 Analysts
    • 90 Second telephone pick-up for high severity issues
    • BESC Portal with eTicket Reporting
    • Knowledge and Productivity Tools
    • Dedicated Support Account Manager (SAM)
    • BES12 Planning Service
    • Remote Health Assessments
    • On-site Training
    • 25 Named Callers with option to purchase more
     

    Access to Global Technical Support Experts:


    • Direct Advanced Response Team (DART) included
    • Relationship-based support: Support Account Manager (SAM) included
    • Option to purchase a Secondary Support Account Manager (SAM)
    • Option to purchase monthly On-Site Support: Designated Senior Technical Analyst (DSTA)
    • Option to purchase On-Site Support when needed (Tech-to-Site)
     

    Program Rewards and Benefits:


    • Update and Upgrade rights with BES12 Annual Subscriptions
    • Self-Service Productivity Tools (Accessible through the BlackBerry Expert Support Center)
    • Proactive Services and Optimization Tools
    • Knowledge Tools
    • On-site Instructor-led Training

     

    $52.80

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