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BlackBerry Help Blog

BlackBerry help, training and advice for all Australian BlackBerry users! Lots of handset
and accessory reviews too!

Refurbished BlackBerry's | To buy or not to buy

Clark Stott - Thursday, September 17, 2015

Would you buy refurbished?

It's an interesting one, someone buyers just wouldn't ever consider buying a Refurbished BlackBerry. Is it a dirty word? I don't think so, Apple have been playing in the refurbished game for ages. The best part is you can access to older model BlackBerry's that you love such as the Bold 9000. The downside can be the operating systems can be older and some phones may no longer be supported or offer the latest apps and functions.

What does refurbished mean?

  • To us, it's a BlackBerry that could of been returned under a warranty claim. They are rebuilt using new parts and made to look perfect again, and tested before being dispatched.
  • They can actually be brand new too - the packaging can be damaged in transit and that's it, they are returned, re-boxed and labeled "Refurbished"
  • Ultimately, every "refurbished" BlackBerry we offer is Grade A+ stock, which means they look brand new and probably are - and they individually tested.
  • It comes with all the accessories you would normally get with a new BlackBerry.

What if it goes wrong?

  • It's less likely to as each single unit is tested but we offer a replacement 90 day warranty, no hassle.
  • We've thousands over the years and the failure rate is the same as new stock

BlackBerry Bold 9900 Refurbished



Get Podcasts on your BlackBerry the EASY way

Clark Stott - Thursday, September 03, 2015

In this training video we wanted to show you how easy is to access your favourite podcasts have them automatically download to your BlackBerry smartphone. Even if you are new to podcasting, this step-by-step video will really help set you up and get you going with podcasts!

In this video we review bPod Podcast Manager and Podcasts To Go - that's the best premium and free podcasting app we've tested!

If you find our free training videos helpful please share them with other BlackBerry users or give us feedback in the comments section below.

Follow us on Twitter for regular tiny updates and helpful hints to get more from your BlackBerry

If you are a YouTuber, please subscribe to our BlackBerry Help Channel!


Learn the fastest way to move files between your BlackBerry and PC Desktop

Clark Stott - Thursday, September 03, 2015

Watch our latest SlideShare to learn and setup the fastest way to move files between your BlackBerry and Desktop PC/Laptop

This step-by-step guide will show you how to create a folder shortcut over Wi-Fi between your BlackBerry and your Desktop

You will love this for amazing convenience.

Please share with your friends and leave us feedback, how easy did you find it to follow this guide?

Please follow us on Twitter @BBstoreAU

Watch the video instead...

Screen Shot your BlackBerry in 1 step

Clark Stott - Thursday, September 03, 2015

Screen shot your BlackBerry in less than a second

Simply click both up and down volume keys at the sametime and the screen shot image will be saved into your camera pictures folder.


Did you know your BlackBerry camera did all this stuff?

Clark Stott - Thursday, September 03, 2015

So many BlackBerry Users I talk to have no idea that the new 10.3 camera can do so much cool stuff...

Did you know you can take;

  • Panoramic shots
  • How about face recognition?
  • Multiple shots per second with the "Burst" feature
  • 16:9 shots
  • A selfie timer so you can just in the shot too

These are just a few of the amazing features on the new camera which comes standard on the BlackBerry Classic, Passport and Porsche P9983.

There are so many upgrades, here are a few more...

  • Take video in HD
  • Edit images
  • Take action shots
  • Capture a whiteboard
  • Take shots at night, at the beach or the snow

I won't lie, I was a little daunted at the task of making a video to show you all these features, but I found one BlackBerry have already made one so here it is, watch and learn...

Please share this blog post with your friends and colleagues so they can learn all the BlackBerry 10.3 camera upgrades too.

Please follow us on Twitter @BBStoreAU

What the video here at BlackBerry Demos - BlackBerry Camera Video

Fall in love with BlackBerry Assistant | Watch this...

Clark Stott - Thursday, September 03, 2015

BlackBerry Assistant is like Siri for iPhone, just more intelligent and easier to use. At first I thought it was gimmicky but after a few days I'm now actually starting to use it instead of physical commands and I can see how I'll certainly use it more in the future.

I've even moved the Assistant icon onto my BlackBerry Classic home screen - now that's serious commitment!

It's the fastest way to carry out several functions. For example, it's faster to use BB Assistant to find out tomorrows weather forecast than it is to Google it or open a weather app to check. Another example is, when I'm busy and I need to check the time in another city, it is also quicker to use assistant, especially if I'm busy and in the middle of doing five things at once.

Check out my short video to see how it works and then get started, have a play around with it and you'll never go back!

I'd love to hear back on your experiences so please comment and share

Remember, if you want to see anything else BlackBerry related on this blog then just ask, many of our blog articles begin as requests from customers and BlackBerry users.

BlackBerry Blend - Why you'll love it!

Clark Stott - Thursday, September 03, 2015

BlackBerry Blend takes your BB experience to a whole new level of convenience. Watch this video to see why it's my favourite new BlackBerry feature and then see how easy it is to setup for yourself.

I love being able to quickly read and reply to text messages from my desktop, it's much quicker than picking up my BlackBerry Classic from the Charge and Sync Pod, deal with the message and put it back again. Like most people, I can type much faster on my full size keyboard than I can on my BlackBerry.

Also, moving documents, pictures and video between my BlackBerry and Desktop have never been easier, watch my quick video to see why and how you can do it too!


Download BB Blend from blackberry.com/blend

If you found this video helpful please follow us on Twitter @BBStoreAU - you can also subscribe to our YouTube Channel for our latest BlackBerry videos first.

BlackBerry Universal Search - How to Video

Clark Stott - Thursday, September 03, 2015

Of my top 5 current BlackBerry OS features, Universal Search is 2nd in my list.

It's so simple and fast to use and can really save some time when you're in a hurry.

Universal Search can get through your Hub Content much faster that you and I can and it brings up everything you could need such as e-mails, text messages, call information and calendar appointments.

You can simply type in a same such as "Kristina" or an subject title or event and everything related to your keyword will come up on your BlackBerry in a number of seconds.

What this video and learn how to use it in 3 easy steps.

I promise if you learn this today you will use it forever!

I hope you enjoy the video - please give me some feedback if you do and ask us to make other videos that would make your BlackBerry experience even better! If it's something you've already found out or a shortcut you would really like to learn then just ask us!

BlackBerryStore.com.au is committed to serving the Australian BlackBerry family in as many helpful ways as we can.

OtterBox Defender BlackBerry Classic Review

Clark Stott - Thursday, September 03, 2015

The first Australian review of the OtterBox Defender case for your BlackBerry Classic smartphone.

Watch how we thoroughly test the case to make sure it's tough enough for Aussie conditions, we stretch and pull the rubber cutouts to make sure the wont easily tear and check over the plastic holster and belt clip to make sure they are up to the job and are going to last.

There isn't anything tougher or stronger that we have seen or tested to protect your BlackBerry Classic. If you need the ultimate protection there is only one choice, OtterBox.

It's the number one selling case in America and have sold in the millions so you don't have to take my word for it.

Check Australian Pricing and Availability Here:

Australia OtterBox Defender Pricing and Availability for BlackBerry Classic

Top 5 BlackBerry Classic Accessories

Clark Stott - Thursday, September 03, 2015

Hi All,

We've made a short video showing you our Top 5 favourite accessories for the BlackBerry Classic.

Here is the list:

5. BlackBerry Classic Leather Pocket

4. BlackBerry Classic Soft Shell

3. BlackBerry Mobile Battery Charger

2. BlackBerry Classic Official Screen Protector

1. BlackBerry Classic Charge and Sync Pod

Please tell us your favourite Classic Accessory in the notes below...

Here is a link to an easy-order page where you can see them all in one place

Top 5 BlackBerry Classic Accessories